A firm built on a quarter-century of doing the work.

Consultants

Senior practitioners who have run the functions you need.

Sydney-based, working across Australia, the UK and EMEA.

Our consultants have spent 25+ years inside service management functions across Banking, Government, Media, Telecoms and Law — most recently as Senior Delivery Leads and Program Directors on some of Australia's largest Service Management, Operating Model and ServiceNow programmes.

Their careers span the establishment of ITIL capability inside Global law firms, OGC-based supplier management at the world's largest law firm, service-based operating-model design inside a Tier-1 bank's Payments domain, and ServiceNow introduction across a global media group. They have led multi-vendor outsource transitions of 200+ staff and shaped Tier-1 managed-service deals worth more than $200m TCV.